Sounds Like REALLY Targeted Advertising to Me

In the April 2008 Wired in “It’s All in Your Head,” Clive Thompson recently wrote about technology beaming to our heads and the inevitable civil rights battle over the act of doing so. While it is reminiscent of my February blog entitled “EmSense – Common Sense or Nonsense?,” it’s not about mind reading but about mind influencing – through advertising.

The interesting technology, ultrasound, creates sounds whose wavelengths in the millimeter range, and therefore can be projected in a very narrow, relatively straight beam – think laser, but not necessarily “pinpoint.” It’s actually been around for a number of years but hasn’t been heard about much (no pun intended). But with price points dropping and range of depth increasing, you probably will hear more about it (again, no pun intended).

AudioSpotAmerican Technology Corporation

I quickly found two North American based companies that appear to be leaders in this field: Holosonic Research Labs of Watertown, Massachusetts, and American Technology Corporation of San Diego, California.

Influence Media of Langley, British Columbia, is an American Technology Corporation reseller and has a very interesting platform in its EyeBox2/EyeAnalytics product. With it, you can “see” who is looking at your billboard/hi-def screen, prop, or whatever, and deliver a “private” message to that individual that only he or she can hear.

I believe the concept is both interesting and feasible, and it will likely be successful for the early adopters. While there may be some suspicion at first by privacy rights groups and some consumers, the real problem will be when this type of advertising proliferates.

Advertising Delivery using Eye Analytics and Ultrasound

The Scream, by Edvard Munch (1863-1944), National Gallery, Oslo

Once price points allow a large scale of it, there could be an almost spam-like deluge of it in our streets, malls, arenas and other public places where sometimes we just want to think. Can you imagine those speakers on buildings everywhere like cell antennae, pointing down every which way? Will municipal governments have to draft new regulations for this technology to keep parks, beaches, hospital zones, schools, libraries, etc. free from such marketing? Would taggers spray paint sidewalks so people could know where to walk without getting “assaulted?”

Would there be other “backlash” that some enthusiastic Net-Centric Marketers did not anticipate? Hmm. I better find a quiet place to think about it…

The Lighter/Darker Side of Net-Centric Marketing

American Civil Liberties Union

Back in December, The Marketing Consigliere blogged about the “Do Not Track” movement and how it was not good for B2C business (Do Not Resuscitate “Do Not Track” Part I & Part II). While he was critical of the privacy interest groups, he does have a sense of humor and admires their depiction of privacy intrusion in a Flash video he stumbled on the at the ACLU website. It portrays the CRM GUI of an order taker at a place called “Pizza Palace.”

Pizza Palace

With tongue-in-cheek irony, they illustrate the intrusive nickel and diming that a customer may suffer should marketers be allowed to collect business intelligence and perform over-the-top data mining and predictive analysis. He admits he laughed at the scenario.

His thoughts: While it’s technically feasible, it’s further off than they’re trying to make us fear.  The integration of those disparate data points are probably not in even the most enthusiastic of Net-Centric Marketers’ heads. While many would like to have a EMM platform of that capability, the everyday worries of marketing tools such as advertising to even get a single customer still weigh heavily on a marketer’s mind.

While C4ISR Marketing may sound scary when portrayed by the privacy advocates, it is a tool that can be used for the good of both the Marketer and the Customer. Ultimately, the Internet and net-centric world empowers customers too, and as far as I know, in the future there will be still be plenty of pizza joints to choose from….

To underscore his point, he asks you this – would you buy from Pizza Palace after being treated that way?