Gates’ Exit Out the Door

Bill Gates

The Marketing Consigliere cursed Bill Gates before he ever knew he existed. His first job out of college was with Mayflower Moving. (How he got from working in trucking industry to working in the Internet industry is simple – they’re both transportation related. One is with packages while one is with packets – you must deliver them both on time without dropping them.)  Or you could think he got a job with his uncle Dominic’s local Teamster union… take your pick.

In the warehouse they stored computer parts for IBM - this was 1984, the dawn of the PC age. And he remembers having to fulfill parts orders to deliver to the nearby IBM facility in Gaithersburg, Maryland, for assembly. Part of the parts order included the shrink-wrapped DOS boxes, with their funny miniature 3-ring binder and five-inch floppies.

It always seemed like they would call an order in at the end of the day, just when he was about to wind down and go home.  So he didn’t know what DOS was an acronym for but he knew it meant it was a pain in the you-know-what.

Fast forward almost 25 years later… Bill gates, the mastermind behind DOS and the rise of Microsoft, is stepping down from his daily responsibilities at the software giant. Actually, The Marketing Consigliere harbors no resentment to him at all but does chuckle at the umbrage many techies take to Bill’s mere existence and the success of his leadership.

His departure really does signify the end of an era. Bill and Microsoft have dominated the computer, but even with Internet Explorer, the man and company have not dominated the Internet. There is a new era with new players and will prove to be even more amazing than the era closing with Bill’s new direction.

This is the true beginning of a net-centric world, with marketers discovering more and more the power that data brings to the enterprise. While other disciplines such as finance, operations, manufacturing and even sales have been automated and networked, marketing is finally getting its day in the sun.

What The Marketing Consigliere calls C4ISR Marketing is the ability to leverage the complete power of data and internetworking to deliver what the customer needs; although it has taken a long time to reach this ability, the marketing world sometimes doesn’t seem quite ready for it. Well, Bill is out of the limelight and now the real show begins…

How to Win in Vegas – Go to the BMA Conference

This year’s Business Marketing Association (BMA) Conference was very enjoyable. This was The Marketing Consigliere’s second time, so he was able to reconnect with people he had met with the previous year. While The Venetian was a great place to visit in 2007, he thought that Loews Lake Las Vegas Resort was an amazing venue and made it a much more relaxing atmosphere in which to network with other B2B marketers. He met a lot of great folks from agencies and leadership in the B2B marketing world, including Ellis Booker from BtoB Magazine, Jeff Hayzlett, BMA Vice Chairman and Chief Business Development Officer for Eastman Kodak Company, and Alan Scott, the SVP & CMO of Dow Jones.

Loews Lake Las Vegas Resort

There was a particular breakout session that he found very useful entitled “Optimizing Marketing Spend Through Influence Networks.” On the panel were Myra Norton of Community Analytics, Matt Goddard of R2Integrated, Tom Michael of Jack Morton Worldwide, and Steve Patrizi of LinkedIn, (It was really cool to meet someone from LinkedIn, which finally really took off last year although he had been a member 3 years prior to that.) The basic walkaway he got from the session was that networks and communities are complex and don’t have to be online to be useful, and it takes a disciplined methodology to determine who the true influencers in a community are. Likewise, it takes a great deal of thought on how to reach out to those influencers in a way that will encourage them to engage in a dialogue with your community.

The keynote speakers were absolutely stellar. On Wednesday, Eduardo Conrado, the Corporate Vice President of Global Business & Technology Marketing and Communications for Motorola, described how his company is bringing public sector customers into an “immersive digital experience” which facilitates good lead generation.

On Thursday, Judith Sim, the Senior Vice President & Chief Marketing Officer of Oracle, gave the audience a talk entitled “From Marketing Communications to Participation Marketing – Data is the Driver.” First of all, Judith, THANK YOU. Data is the driver. It always has been ; only now it’s finally in digital format in a way that helps marketers. Your presentation was one of the most amazing I have ever seen and underscores why Oracle is a top notch marketing organization. Your tenure there of 20 years is equally impressive and clearly you deserve a lot of credit for such a compreshensive, well executed plan. Print publishers, however, were probably not happy to see that you dropped all print advertisements except for the Wall Street Journal. Just another bad day for those who don’t get Oracle’s embrace of network centric marketing

The best perk for attending the BMA Annual Conference wasn’t’ the beautiful venue and world class speakers from Fortune 500 companies. It was from Aaron Kahlow’s consultancy, Business OnLine. BMA Conference attendees received a complimentary website SEO assessment or usability audit. By signing up for a half-hour session, you could get a clear, understandable and constructive critique of your site.

Now The Marketing Consigliere has been involved with sales and marketing over the Internet since before most people knew how to spell “www,” and  he has met a lot of people who claim to be SEO mavens. Most of them are just snake oil salesmen. Not Ray “Catfish” Comstock - he is awesome. He can quickly guide you through the pitfalls of SEO like no other. If your company needs the real SEO deal, call the pros at Business Online.

The Marketing Consigliere hopes to see everyone again next year.

Ribbit – the Coolest App in the Pond

The past few weeks have been so hectic the Marketing Consigliere has let his blogging slip but he is still able to keep his personal goal of blogging about marketing and technology every month for an entire year .

His latest absence from the blogosphere is this: He is working with a turnaround management team at a VC-backed startup in the space that he has been blogging about, so he is extremely happy but busy.

OnDialog is in the SaaS space and offers Marketers the ability to create custom landing pages, microsites, and personalized URLs (PURLs) that increase probability of conversion and customer loyalty.

Integrated with Salesforce and SugarCRM, the OnDialog “LP” product is a tool for Net-Centric Marketing that should be in every Marketer’s toolkit, but perhaps the Marketing Consigliere is a bit biased.

He had the pleasure to travel to the west coast to go on sales calls with one of their reps. Since the company is a member of Salesforce.com’s AppExchange, he was totally psyched when he visited their Bay Area incubator. Being the Friday afternoon of the Memorial Day weekend, it was quite empty, but one stalwart soul was still working and all he can say is that the app is so cool he can see why.

Ribbit

Greg Goldfarb of Ribbit demonstrated his baby – an AppExchange tool that takes phone call voice messages and routes them into Salesforce. These audio and voice-to-text files can then be assigned to contacts in the application

It is an extremely helpful tool that takes “offline” data and includes in a network centric marketing world. Greg, keep on building this great C4ISR Marketing app for Sales pros!