The Blue-State Bird of Tweetiness

The Marketing Consigliere has been trying to build up his Twitter list of followers and followees, and had a friend that was following both Hillary Clinton and Barack Obama.  So he checked out their Twitter profiles and noticed something odd…  Senator Clinton stopped tweeting on October 30th and (now) President Elect Obama stopped tweeting on November 5th, the day after he won one of the most exciting elections in United States history.

Hillary Clinton's Twitter Page

Barack Obama's Twitter Page

It’s easy to assume that some minion in each politician’s campaign was actually doing the tweeting, but why stop? John McCain‘s campaign apparently lasted until November 19th to make some apparently “good sport” and positive statements…

John McCain's Twitter Page

Or was this the authentic John McCain Twitter page where tweeting was apparently muffled on October 24th?  The Marketing Consigliere thinks it might have been but it looks like the GOP muddied up their own Twitter waters… they need to have better brand management for 2012…

John McCain's Twitter Page 2?

Now that the “real” work has to be done, why abandon such a useful communication tool “cold turkey?”  Especially the winner, who had 138,912 followers compared to Clinton’s 6,249. and McCain’s 2,135 (or 4,841, depending on which Twitter page you may believe is the real one and don’t want to bother looking for duplicates).

By using Twitter, they were reaching out to a growing audience and validating the social networking value that Twitter offers.  The Marketing Consigliere can understand people needing a break from such a long, historic campaign, but certainly someone could keep the Twitter machine going for these politicians… Doesn’t their respective party leadership think that anyone would still follow?

Dear Ol’ GoDaddy

Real quick -

The Marketing Consigliere  had a domain name issue and had a terrific GoDaddy service rep.  A few minutes later he got a survey from them and loved the look of it.  Instead of showing numbers on a continuum for the potential answers, they use “thumbs up” and “thumbs down” at each end of the range.

GoDaddy Survey

This is great B2C brand management in that it creates a user experience that is very simple and encouraging, and therefore delivers on its promise.  And The Marketing Consigliere says THANK YOU, GoDaddy, for asking whether or not he agreed that “The customer service representative was clear and easy to understand.”  On a side note, the Marketing Consiglere’s Roman ancestors (he’s not purebred Sicilian) would be happy to know their gestures are still applicable today.

Obviously surveys help with business intelligence, data mining, and are part of the net-centric marketing world.  Does anyone know what survey platform they use?  Or is it home-grown?

A Virtual Underworld Connection

Moviestorm

This weekend The Marketing Consigliere spent some time checking out Moviestorm, a British firm with an application that allows you to make your own scripted virtual world videos.  It had been a while since he toyed on Second Life, which almost seems passe now (and besides, you can’t get good cannoli there); but this sounded too cool. [Read more...]

Offline is Online

In iMedia Connection‘s leading e-newsletter story today, “5 New Ways Brands Can Go Beyond the Browser,” Max Zabramny of Organic writes about the new applications on the near horizon which will allow for work to be conducted offline after the a connection is terminated or is that is automatically executed once an online connection is re-established.  We are familiar with this, but the twist is that now marketers are taking this and running with it, allowing their brand to interact with users to either recreate the online experience or something different in an offline environment.

iMedia Connction

Look out for Adobe Air, Google Gears, and Mozilla Firefox 3 to facilitate these tools with a branding spin on them, which may allow marketers to gather data in an offline fashion that is seamlessly transferred to them once the user is back online. But net-centric marketers beware; there may be a slippery slope with regards to spyware and adware.  Back in the late 1990s, a company called Conducent flopped in a major way – they had agreements with desktop software developers that allowed the running of ads on the software while a user was offline. Additionally, their software was difficult to uninstall. The backlash from the online community was small, but intense.  Conducent, trying to leverage the “irrational exuberance” of the time, and run by energetic but inexperienced management, failed to understand a fundamental need of the end user – privacy and no distractions.

So almost ten years later, while The Marketing Consigliere agrees that the Marketing professional should gather as much rich data as possible, they should be careful and know just where the end users “draws the offline.”  So make sure you’re intelligent before you try to mine business intelligence.

Superbowl Ads and Branding – What’s Under the Hood?

Last year, Super Bowl XLI was interesting in that the Doritos commercial was made from user-generated content and this year for Super Bowl XLII they promoted their brand with user-generated music. Regarding advertising, there were the “usual suspects” who provided acceptable, entertaining commercials that were spoken about at the water cooler the following week; but from a social networking or technological view this Super Bowl was a bit of a dud. Not much else to talk about from a C4ISR Marketing perspective.

Super Bowl XLII Logo

Marketers squandered an amazing opportunity to stress test their MRM, EMM, Campaign Management, and Web Analytics tools. With millions viewing, this would have been a great chance to gather business intelligence, conduct real-time site optimization with multivariate testing, bolster CRM data, do data mining, and raise B2B brand awareness.

You can read more of The Marketing Consigliere’s “humble opinion” at another great marketing site – he is fortunate that Scott White of the Brand Identity Guru Blog allowed him to be a guest blogger there.  Scott has a good irreverent style that rightly slaps brand management professionals marketers in the face, so The Marketing Consigliere hopes you’ll read more of that blog.

The Brand Identity Guru Blog Screenshot

Why the Writers’ Strike Could Fail

While we have a classic case of challenging those who control the “means of production,” there is something new that the Writers Guild of America should worry about. This is a test of Network-Centric Marketing – of the “wisdom of crowds,” of social networking, and of public relations and brand management.

CSI:NY is already on Second Life, inviting viewers to “act” in its virtual episode. While the basic script guidelines have already been created, here is a chance for improvisation and collaboration by participants.

CSI:NY in Second Life

Today producers of television shows have an advantage – This is not like a strike from the 30s, 40s, or 50s. We’re talking about creative content, and the picket line is irrelevant in the networked world. Additionally, the “scabs” who can step in and help create content can come from the pool of millions of loyal viewers, many of which (but certainly not most) can probably create storylines just as well as most of the 12,000 members of the Writers Guild of America.

We’ve already had advertisers allow customers to create advertisements, as illustrated by the famous Doritos “Crash the Super Bowl” commercial during Superbowl XLI.

The data gathered from loyal fans can be used to make great content, and to attract more advertisers who don’t mind that a picket line has been “crossed.” This conflict can actually strengthen the brand and the producers can win the PR battle by recruiting viewer/scabs that participate in the networked world.